We're Here toHelp You Succeed
Expert support when you need it most. From setup to optimisation, our team of e-commerce analytics specialists is here to help.
Multiple Ways to Get Help
Choose the support method that works best for you
Email Support
Send us detailed questions and get comprehensive answers
Phone Support
Call us on 07930 384443
Video Demo
Personalised walkthrough of Armadello features
Frequently Asked Questions
How long does setup take?
We connect your data with you on a live call, and your ready-made reports fill in from the data you connect. Data refreshes overnight.
Can I export my data?
Yes, all plans include data export functionality. You can export reports, raw data, and dashboards in multiple formats.
What if I need custom features?
The FiMO business suite includes bespoke connectors, reports and dashboards. We regularly add features based on customer feedback.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. Your data remains accessible for 90 days after cancellation.
Do you offer training?
Yes. Marketing, Ecommerce and Lead generation include one hour of onboarding and training; the FiMO business suite has dedicated onboarding. Monthly webinars and training courses are included on every plan.
Our Response Time Promise
We're committed to providing fast, helpful support when you need it most.